Enhancing Communication for Health Outcomes (ECHO) Lab

Focus group, usability testing and key informant interview space in Longwood Medical Area, Boston

The ECHO (Enhancing Communication for Health Outcomes) Lab is a multimedia facility for conducting communication research with target audiences (e.g., study participants, patients, community members). We often collaborate with the Survey and Data Management Core (SDMC), which provides focus group moderation, coding, and data analysis. Researchers are also welcome to rent the lab to conduct their own research.


  • Focus groups
  • Key informant interviews
  • Message and communication material testing
  • Website usability testing


  • Comfortable discussion room accommodating up to 10 people
  • Observation room with one-way mirrors allowing direct observation of sessions
  • Technical staff
  • Audio/video recordings of sessions
  • Ability to simultaneously capture multiple camera angles
  • High-definition 42-inch plasma display with Internet access on Mac and PC computers
  • Central location in the Longwood Medical Area